Behavior Support Plan: A written plan that is developed based on a functional assessment of problem behavior. Behavioral support plans contain multiple intervention strategies designed to modify the environment and teach new skills.

Coaching Strategies: Based on the concept that teachers or other school personnel can learn new strategies and, in turn, pass them on to their colleagues using a process that includes observation, modeling, feedback, and dialogue. Coaching may or may not include teachers giving feedback to each other on their performance.

Functional Assessment: Also known as Functional Behavioral Assessment. The process of collecting information in order to develop hypothesis statements regarding the variables that maintain and predict problem behavior. Functional assessment strategies include indirect assessment methods, direct observation, and functional analysis.

Generalize: The use of a newly learned skill in a setting that is different than the setting in which the skill was initially learned.

Mentoring Program: A process that involves pairing a new teacher with a colleague who has more experience in order to create a supportive atmosphere and an opportunity for sharing practical, hands-on information that may not have been addressed in preservice education.

Peer Coaching: Although similar to traditional coaching, teachers and other school personnel participating in peer coaching observe each other but are not expected to provide feedback regarding performance of new skills.

Positive Behavioral Support: A comprehensive set of strategies meant to redesign environments in such a way that problem behaviors are prevented or inconsequential, and to teach students new skills, making problem behaviors unnecessary.

School-Wide Discipline Plans: A unified approach for implementing behavioral support strategies by all staff members within a school. The purpose of a school-wide discipline plan is to increase the consistency and effectiveness of behavioral support strategies and to prevent problem behaviors by teaching and reinforcing desirable behaviors.

Staff Development: Educational opportunities that continue throughout a teacher's professional career and unite staff as they implement new innovations within a school. Ideally, staff development should include the active input of everyone within the school community while encouraging collaboration, dialogue and reflection.

"Trainer of Trainers" Model: Another name for coaching, this model is based on the premise that a small number of school personnel who learn new techniques can systematically pass the information to their peers within the school or other organization.